BoxTone Sponsors Lotusphere 2010

BoxTone(R), the expert in mobile user management, today announced that it is returning as a sponsor to Lotusphere 2010, the premier event for the Lotus(R) community worldwide. BoxTone will have a team of experts available at pedestal #623 to answer questions from Lotus administrators and IT and business professionals on how to automate the management, monitoring and support of BlackBerry smartphones provisioned to the IBM Lotus Notes and Domino platform.

Columbia, MD (PRWEB) January 11, 2010 -- BoxTone(R), the expert in mobile user management, today announced that it is returning as a sponsor to Lotusphere 2010, the premier event for the Lotus(R) community worldwide. BoxTone will have a team of experts available at pedestal #623 to answer questions from Lotus administrators and IT and business professionals on how to automate the management, monitoring and support of BlackBerry smartphones provisioned to the IBM Lotus Notes and Domino platform.

BoxTone Sponsors Lotusphere 2010

“Increasingly workers are being given smartphones like the BlackBerry by their employers, or purchasing their own devices directly, to access corporate data and increase productivity when working remotely,” said Joel Weinshank, Director of Marketing, BoxTone. “But as more mobile devices are network-connected, many Lotus Notes and Domino administrators are struggling to deliver a superior service level and prevent unauthorized device use without increasing support costs. BoxTone allows them to tackle mobility management challenges head on, with enterprise-grade software proven at some of the best-known Lotus Notes and Domino organizations worldwide.”

But as more mobile devices are network-connected, many Lotus Notes and Domino administrators are struggling to deliver a superior service level and prevent unauthorized device use without increasing support costs.

BoxTone software modules provide end-to-end management and monitoring of BlackBerry users provisioned to the Lotus Notes and Domino platform. Patented SmartMP(TM) technology constantly monitors and measures the actual performance of all message flows by individual mobile users or groups. When performance trends poorly, Lotus Notes and Domino administrators and mobility operations staff are alerted to enable the fastest fix. At the Service Desk level, unique “1-Click Fix-it” capabilities enable even novice staff to solve most inbound mobility-related support calls in three minutes or less.

In addition, BoxTone SmartAdvisors enable Lotus Notes and Domino engineering staff to identify and eliminate chronic issues, re-balance BlackBerry Enterprise Servers and Domino mail servers to improve performance and reduce department-level mobility expenses and chargebacks. BoxTone also allows BlackBerry smartphone users to check their real-time status and troubleshoot most mobility service issues without ever calling IT.

Organizations that have deployed BoxTone software report reduced BlackBerry Enterprise Server-to-Domino mail server connectivity issues and a better ability to identify BlackBerry smartphone service issues no matter where they appear in the underlying infrastructure, with overall incident resolution times slashed by up to 80 percent. In addition, organizations have reported up to 40 percent reductions in inbound mobility-related support calls.

At the conference, BoxTone will also be joining Research In Motion (RIM), maker of the BlackBerry smartphone, for a networking reception and promotional on-site program. Make sure to stop by BoxTone pedestal #623 to learn more.

About BoxTone
BoxTone software is trusted by more than 230 of the world's leading enterprises and government agencies, including 70 in the Global 2000, to manage, monitor and support the BlackBerry smartphone platform, and the ActiveSync smartphone platform led by iPhone, Android, Palm Pre and Windows Mobile devices. Built on patented SmartMP(TM) technology and conforming to industry standard ITIL best practices, BoxTone's modular software suite and role-specific consoles enable IT and services organizations to proactively improve mobile performance, reduce support costs and accommodate rapid smartphone growth, all while guaranteeing the high quality of service that mobile users demand. Learn more from the expert in mobile user management at www.boxtone.com, or call 1 410-910-3344.

BoxTone and the BoxTone logo are trademarks of BoxTone, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.

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