Pivot Networks and Brookside Technology Partners, Inc. Team to Broaden Managed IT Services Offering for Texas SMBs

Partnership to strengthen portfolio of managed network services to help regional SMBs build a solid IT foundation to grow and maintain business, profitability

Austin, Texas (PRWEB) February 1, 2010 -- Pivot Networks, the preferred provider of managed IT services for Texas-based small- and medium-sized businesses, today announced a partnership agreement with Brookside Technology Partners, Inc., an Austin-based global managed services provider of Voice over IP (VoIP), data, video, and wireless (Wi-Fi) business communications systems. The strategic partnership will allow both organizations to expand their customer base and strengthen their portfolio of managed network services for new and current clients in 2010.

Pivot Networks

We’ve had a chance to work with Brookside on several projects, and their approach to telecommunications proves to be second to none

Growing small- to medium-sized businesses face the challenge of having little to no IT support, preventing them from focusing on core business tasks at hand. Collaborating with Brookside gives us the opportunity to expand our overall resources to help these companies build a solid IT foundation to grow and maintain their business and profitability for the long-term.

We are confident our team effort will bring great advantages to both companies since we share a common vision of having a relentless focus on customer service

Brookside’s partnership with Pivot Networks will enable us to deliver a powerful portfolio of managed IT services to our customers, and we look forward to what the year will bring.

“We’ve had a chance to work with Brookside on several projects, and their approach to telecommunications proves to be second to none,” said Brannen Mehaffey, founder and CEO of Pivot Networks. “Growing small- to medium-sized businesses face the challenge of having little to no IT support, preventing them from focusing on core business tasks at hand. Collaborating with Brookside gives us the opportunity to expand our overall resources to help these companies build a solid IT foundation to grow and maintain their business and profitability for the long-term.”

Brookside, through their branded Telefficiency™ Methodology and Program, doesn’t simply “sell phones” but serves as true consultative architects of communication systems. This approach leverages the best-in-breed technology to render maximum results with minimum of effort, expense, or waste for all their customers. While the positive impacts of Telefficiency™ are many and varied, they generally always include tangible increases in bottom-line profits and overall improvements in employee efficiency and productivity.

With a combined 100 years of experience in the industry, the management team at Brookside maintains a solid staff of professionals trained to provide services in various areas of telecommunications, including Voice over IP, Unified Messaging, Wired and Wireless Networking, Contact/Call Center design, Multimedia Collaboration & Presence, Network Security, and Video Conferencing.

“We are confident our team effort will bring great advantages to both companies since we share a common vision of having a relentless focus on customer service,” said Ben Rizzo, vice president of Marketing, Brookside Technology Partners. “Brookside’s partnership with Pivot Networks will enable us to deliver a powerful portfolio of managed IT services to our customers, and we look forward to what the year will bring.”

Pivot Networks has been a leader in the managed IT services industry throughout the Austin and Central Texas area for nearly a decade. Pivot Networks delivers a wide array of technology solutions to meet business and computer network needs for small- to medium-sized businesses, while lending expert project planning and consulting along the way. Services include Real-Time Network Monitoring and Alerts, Proactive Network Support, Remote and On-Site Tech Support, Off-Site Data Backup, Disaster Recovery and Planning, Quarterly Reviews, Hosted Services, and 24x7 professional services support.

About Brookside Technology Partners
Founded in 2002 Brookside Technology Partners, a subsidiary of Brookside Technology Holdings Corp., is a managed services provider that specializing in analysis, design, and implementation of Voice over IP, Unified Messaging, Data Switching, Wi-Fi, Contact/Call Center design, Multimedia Collaboration, Network Security, and Video Surveillance for companies and government agencies of various scope, size and structures. Brookside is positioned to not only design the infrastructure solution, but deploy the technology, provide knowledge transfer to users and system administrators, and provide ongoing managed services to protect and support the system and associated applications. For more information, please visit www.brooksideus.com/austin.

About Pivot Networks
Founded in 2001, Pivot Networks is a preferred provider of managed IT services to growing SMBs. With a relentless focus on customer service, we deliver reliable managed IT services to help SMB companies with little to no IT support manage and maintain their networks with 24/7 assistance. We bring both technology and business-savvy intelligence to serve the needs of your business, while implementing critical network management solutions that foster a solid IT foundation to successfully grow your company. Headquartered in Austin, Texas, Pivot Networks is a privately-held company. For more information, please visit www.pivotnetworks.com.

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