BoxTone(R), the expert in mobile user management, today extended its comprehensive software suite to manage, track and control enterprise smartphones running on the Google Android 2.0 mobile operating system. The announcement follows last month's highly successful launch of BoxTone v5.0, which included new support for other ActiveSync-attached mobile devices such as the Apple iPhone, Palm Pre and Windows Mobile.
Columbia, MD (PRWEB) November 10, 2009 -- BoxTone(R), the expert in mobile user management, today extended its comprehensive software suite to manage, track and control enterprise smartphones running on the Google Android 2.0 mobile operating system.
 Enterprises, agencies and managed service providers need the comprehensive visibility into mixed BlackBerry and ActiveSync mobile platforms that only BoxTone software can provide. 
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"Customer and market responses to BoxTone v5.0 have been terrific," said Alan Snyder, CEO, BoxTone. "Enterprises, agencies and managed service providers need the comprehensive visibility into mixed BlackBerry and ActiveSync mobile platforms that only BoxTone software can provide. We continue to innovate to meet customer needs, today adding support for smartphones running on the Google Android 2.0 OS."
Designed for a multi-device, multi-platform environment, BoxTone v5.0 automatically discovers and inventories all enterprise-connected smartphones - including Google Android 2.0 devices - then tracks utilization, identifies threats and eliminates wasted spend.
Other capabilities include Asset, Expense & Compliance Management, to unlock and control critical mobile data while recovering 3-8 percent in costs from under-utilized devices; Incident Management, designed to proactively warn of pending issues before users call while cutting mean time to repair (MTTR) by 70-80 percent; Problem Management, to proactively tune system performance and resolve chronic issues, reducing costly incidents by 30-40 percent; Service Desk Management, useable by even novice staff to resolve inbound mobile user support calls in less than 3 minutes; and User Self Service deployed as an device application, which enables mobile users to identify and resolve 20+ risks and issues before they lead to missed messages, outages or slow performance.
With its unique user-level approach to mobility management built on patented SmartMP technology, BoxTone delivers a comprehensive approach to mobility management that IT organizations need to maximize the productivity of their cross-platform mobile workforce, while optimizing the balance of service quality, cost and risk.
BoxTone v5.0 is currently available with licensing packages to fit most needs and budgets, including starter packages for smaller organizations. For a price quote, call BoxTone at +1 410-910-3344.
About BoxTone
BoxTone software is trusted by more than 230 of the world's leading enterprises and government agencies, including 70 in the Global 2000, to manage, monitor and support the BlackBerry smartphone platform, and the ActiveSync smartphone platform led by iPhone, Android, Palm Pre and Windows Mobile devices. Built on patented SmartMP(TM) technology and conforming to industry standard ITIL best practices, BoxTone's modular software suite and role-specific consoles enable IT and services organizations to proactively improve mobile performance, reduce support costs and accommodate rapid smartphone growth, all while guaranteeing the high quality of service that mobile users demand. Learn more from the expert in mobile user management at www.boxtone.com, or call 1 410-910-3344.
BoxTone and the BoxTone logo are trademarks of BoxTone, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
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