BoxTone, the expert in mobile user management, today reported that the exhaustive certification of its management and monitoring software against the new BlackBerry Enterprise Server version 5.0 has been completed. In addition, the company said it is offering a best practice approach to speed upgrades to version 5.0 that leverage BoxTone's advanced software capabilities and proven migration methodology.
Columbia, MD (PRWEB) June 3, 2009 -- BoxTone(TM), the expert in mobile user management, today reported that the exhaustive certification of its management and monitoring software against the new BlackBerry Enterprise Server version 5.0 has been completed. In addition, the company said it is offering a best practice approach to speed upgrades to version 5.0 that leverage BoxTone's advanced software capabilities and proven migration methodology.
BlackBerry Enterprise Server version 5.0 brings key new enterprise capabilities including the new BlackBerry Administration Service (BAS), new high-availability BlackBerry service, new over the air (OTA) BlackBerry smartphone software upgrades and an improved application deployment process. BoxTone continues to work closely with Research In Motion to capitalize on the current and future features in version 5.0 while helping its many clients and prospects execute the migration process.
"BoxTone dramatically simplifies any mobile messaging migration, such as the migration to BlackBerry Enterprise Server version 5.0," said Brian C. Reed, BoxTone Vice President of Products. "Specifically, BoxTone gathers the key the information needed before, during and after a BlackBerry Enterprise Server migration to maintain high Quality of Service (QoS) for the BlackBerry environment, ensure high BlackBerry smartphone user satisfaction and help make the transition as seamless and low-risk as possible."
The best practice migration process starts with baselining end-to-end performance and mobile quality of service, along with inventorying the environment (devices, servers, accounts, configurations, dependent infrastructure, etc.). With data at hand, an incremental migration can begin while leveraging BoxTone to continuously monitor performance, proactively alert as issues develop and enable rapid response (by service desk, operations, and messaging teams) to the service issues that may occur.
After the migration has been completed, the organization can benchmark the before and after baselines to validate service quality and then continue to optimize performance over time.
If your organization is planning an upgrade to BlackBerry Enterprise Server version 5.0, then BoxTone Software and the BoxTone Client Services team is ready to assist. Click here to learn more.
About BoxTone
BoxTone software is trusted by more than 200 of the world's leading enterprises and government agencies, including 65 in the Global 2000, to manage, monitor and support their BlackBerry platforms. Built on patented SmartMP(TM) technology and conforming to industry standard ITIL best practices, BoxTone's modular platform and role-specific consoles enable IT and services organizations to proactively improve mobile performance, reduce support costs and accommodate rapid device growth, all while guaranteeing the high quality of service that mobile users demand. Learn more from the expert in mobile user management at www.boxtone.com, or call 1 410-910-3344.
BoxTone and the BoxTone logo are trademarks of BoxTone, Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other product or company names mentioned are used for identification purposes only and may be trademarks of their respective owners.
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