Few service providers in the background checking industry have achieved ISO certification.
Lake Forest, Calif. (PRWEB) April 15, 2009 -- Accurate Background announced today their recertification for compliance with the ISO 9001:2000 Standard.
A recent audit was conducted as part of the recertification process and Accurate Background was found to have no non-conformities with the in-depth ISO Standard. The International Standards Organization (ISO) assists in implementing and auditing Accurate Background’s Business Management System. The goal is to attain a variety of metrics concerning the quality of their products and services through standardized and documented processes.
“Through carefully documented procedures, we are able to ensure that every member of our staff is cross-trained and has the necessary tools to complete any job function within our organization, regardless of their job role,” says Catherine Aldrich, executive vice president of Accurate Background. “This bi-departmental knowledge is a vital component in our ability to continuously elevate the level of quality in our products and strengthens our companywide commitment to offering timely, reliable and comprehensive background screening information to each of our clients.”
Utilizing these well-defined processes that make up their ISO documents, Accurate Background is better equipped to measure client service and operational performance trends enabling them to continuously improve and focus on providing the highest quality services in every operational process. These measurement tools allow them to break it down to specific metrics such as accuracy and results, turnaround time for products, completion rates, technology and data security, client satisfaction, and employee knowledge and resources.
Accurate Background’s Business Management System houses all of the stringent internal quality control procedures and policies created for every aspect of the day-to-day operations. All employees are required to follow the stringent internal control procedures and policies as dictated in Accurate Background’s ISO 9001:2000 Quality Management Standard. By using documented and ISO Certified Quality Control procedures, Accurate Background has been able to supply consistency and accuracy to their processes and the products they provide to their clients.
About Accurate Background
Accurate Background, a nationwide company based in Lake Forest, Calif., is a technology leader in the background screening field. Offering innovative and cutting-edge background check and security research products to organization’s nationwide and globally, they continue to be at the forefront in their industry. Through expert leadership and a commitment to quality information, they have illustrated their ability to meet the needs of their clients in employment screening, vendor certification and fraud prevention. They were recently ranked on both the Top 100 Diversity Owned Businesses in California for 2009 and the Top 500 Hispanic American Owned Business List for 2009 by DiversityBusiness.com. In 2008, they were ranked for the third year in a row on Deloitte’s Technology Fast 500 and their pre-employment screening solution was awarded the
American Bankers Association’s exclusive endorsement through its affiliate, the Corporation for American Banking. For more information about Accurate Background and its products, call 800.784.3911 or visit their web site at www.accuratebackground.com.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
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