Channel Islands based commercial law firm AO Hall has replaced its tape dictation equipment with BigHand's Digital Dictation workflow system, plus BlackBerry® Edition for mobile working, increasing the productivity of lawyers and secretaries.
London, UK (PRWEB) February 3, 2009 -- AO Hall has today announced completion of its project to implement the BigHand Digital Dictation workflow system, the market leading digital dictation system for the global legal community. The Guernsey based firm has enabled digital dictation for all its lawyers and secretaries, replacing outdated tape recording equipment which was increasingly expensive to run.
AO Hall has also increased its provision for remote and flexible working by providing all lawyers with BigHand's BlackBerry® Edition. AO Hall's lawyers regularly travel abroad, and are therefore now able to record and submit dictation back to the office instantly via their BlackBerry® smartphones, increasing the efficiency with which secretaries are able to action instructions or complete documentation.
Elaine Gray, Group Partner at AO Hall, had previously used the BigHand system at another Channel Islands firm and so was familiar with the efficiency benefits attributed to the leading workflow technology. Elaine commented on the specific day to day drivers that led AO Hall to replace its tape equipment with the digital dictation system:
''We had found that tapes and tape equipment were becoming increasingly difficult and expensive to obtain. Additionally, lots of time was wasted finding tapes, erasing tapes and delivering these back to the lawyers for use again. The higher sound quality, ease of use, speed of process and security of BigHand digital dictation has enabled the firm to significantly increase efficiency and therefore better service our clients. Although our lawyers have dedicated secretaries, they are now able to share work where needed, which was simply not possible using tapes. It is now much easier to manage and share workflow- now even our receptionist picks up and works on dictations in her quiet moments to help out.
Our lawyers regularly travel abroad and therefore the ability to dictate and instantly submit work back to the office via BlackBerry is incredibly useful. Flexibility to work from home is becoming increasingly important for firms and we have found BigHand's remote access invaluable. I am extremely happy with the way in which the project has been delivered and managed by BigHand and in terms of our return, the results have been a real boost. I would have no hesitation in recommending BigHand to anyone looking to make the swap to digital dictation.''
Over 720 law firms internationally have replaced outdated dictation equipment with BigHand Digital Dictation, streamlining processes, increasing productivity and reducing overheads; benefits that help firms withstand toughening economic conditions.
Contact:
Jo Beckwith
BigHand
Tel: +44 (0)20 7940 5946
About BigHand
BigHand is based out of Chicago, London, Sydney and Toronto. BigHand is the leading digital dictation vendor in the global professional services sector. BigHand3 was awarded 'Best of Breed System of the Year' at the Legal Technology Awards for 2008, and BigHand Mobile (BlackBerry Edition) was voted 'Mobile Product of the Year' at the CNET Business Technology Awards 2008. BigHand has also been nominated in the Sixth Annual Law Technology News (LTN) Awards for 2009 as 'Dictation System of the Year' and 'Mobile Tool of the Year'. Further information is available at http://www.bighand.com
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[Via Legal / Law]
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